1. Category Title : Virtual Assistant/ Back Office/ Data
Processing/ Office Administration
Business Domain: Insurance/ Finance:
“ We have used GAIA ITES for over 3 years now and our business is very
dependent on their services; our business will not run as efficiently
but for their timely, dependable and accurate data processing. Their
services are very reliable, responding promptly to any questions of
concerns…we highly recommend this firm for any outsourcing…”
……
President – US based large Insurance Co.
2. Category Title : VA/ Accounting/Collection Calls/ Administration
Business Domain: Accounting/ Collection/ Accounts Receivables
“I found their willingness to work with us and desire to make us happy
very commendable, the team was very helpful and courteous. I would
recommend this company while considering outsourcing
options”
………..President – US based Accounting firm.
3. Category Title : VA/ Data Entry/ Internet research
Business Domain: Consulting Firm
“GAIA ITES Inc. has handled several data entry/data capture projects
for my firm with results that were distinctive.They are one of more
than a few sources we tested and they stood out, This,
particularly for their professionalism, communication skills, and the
commitment to use them, Their approach to staff and customer
interaction/service also spoke volumes as
their people are smart, consistent, and very interested in the job
they are doing. I would highly recommend GAIA ITES Inc for any firm
with complex needs requiring a sophisticated solution and
provider....you will find it with them.”
…… CEO – US based Co.
4. Category Title : VA/ Research/ Recruitment mapping/ Outbound calls
Business Domain: Manpower/ staffing/ Head hunter firm, Europe
“GAIA ITES successfully executes intricate Mapping Assignments
including one of a significant number of international Commodity
Trading Firms. This require (i) detailed understanding of the world of
Commodity Trade{ or other domains}, (ii) sufficient patience and
tenacity to deal with all gate keepers / secretaries to get hold of
the necessary names & contact details, and (iii) creativity to make
for insightful presentation of the results. Gai Aites meets all three
of these conditions and within agreed time frames. We are pleased to
recommend GAIA ITES for your Assignments. They are “on the ball”,
service oriented and available 24/7.
September 14, 2009......President – European Firm.
5. Category Title : Lead Generation/ Appointment Setting /
Business Development
Business Domain: Consulting, HR & Training
“ As we conclude 2009, we’re fortunate to announce that we’re having a“Best Ever” year !
"One of the reasons why we’ve accomplished such success was from our
marketing initiatives which we were able to successfully accomplish
while partnering with GAIA ITES Inc. You and your people took the time
to learn about who we are, what our service offerings consist of, and
most importantly provided feedback regarding what our prospective
customers wanted from us. As a result, we were able to quickly modify
our services to match those demanded by our customers resulting in
greater sales. All of this success was attained while maintaining our
strict cost/expense controls (The closest competitor wanted to charge
us nearly three times the amount, but with much less service!) Thank
you for your help this year… I value our strategic partnership!”
…
President & CIO – US Co.
6. Category Title : Customer Service/ Order Processing/ Claims
Processing/ Payroll Processing/ Versatile Back Office Tasks
Business Domain: Airline/ Travel/ Hospitality
“To enable scaling up of our operations, we retained GAIA as our back
office services partner. In addition to
the services mentioned above, we have also outsourced to them a lot of
niche functions such as recruitment
support, virtual assistance, employee verification, attendance
enterprise, technical support and generation /
analysis of MIS reports. Over the years, they have shown willingness
to learn our work methods and replicate
them! Our long period of association with GAIA is a result of their
team’s efficiency, flexibility and willingness to
travel the extra mile to anticipate and meet our changing needs. They
have adopted systematic work
methods and deployed high quality employees, especially in terms of
communication / accent / adaptability
to our work culture. We have a high comfort level in our ongoing
relationship with GAIA and therefore continue to expand our
virtual staffing resources with them and in several new functions.
These are responsible, ethical folks, great to work with – we have
gained by leveraging on their support.”
….. Vice President – US based
large Aviation Co.
7. Category Title : Customer Service/ lead Generation/ Telemarketing
Domain: Business Services/ Finance
“GAIA ITES is our preferred partner for call center services. They
have stood out in terms of quality of leads, consistency of results
and most importantly, willingness to work closely with us. They
proactively resolve challenges and give us a feel that they are a part
of our sales team. No distance issues, no culture issues,
nothing...just plain old fashioned concern for the client’s
objectives. We started cautiously but rapidly scaled up.”
...... CEO –
Canadian Co.
8. Category Title : Lead Generation
Domain: Construction/ Engineering
“I located, interviewed and began working with a company located at
www.gaiaites.com. They rock! I am amazed with the amount of quality
leads these guys generate for us. Their calls are recorded, we get
access to the calls and feedback is built in to make calls faster and
get better results. I recommend this firm for all kinds of phone based
work.”
.... BM – US Co.
9. Category : Sales Support, Niche area functions, Virtual Assistant
Domain: Heavy Engineering/ Automotive Industry
“After an intensive screening process, we chose GAIA ITES as our
partner for outsourcing. We value our relationship and hold in high
regard the skills of their staff and managers. They have been
accommodating to our changing needs, very professional, timely and
courteous. They support us in a range of functions from simple to
complex and have delivered to our full expectations!”
..... RM - US
based Automobile Co.