1. Category Title : Virtual Assistant/ Back Office/ Data Processing/ Office Administration

Business Domain: Insurance/ Finance:
“ We have used GAIA ITES for over 3 years now and our business is very dependent on their services; our business will not run as efficiently but for their timely, dependable and accurate data processing. Their services are very reliable, responding promptly to any questions of concerns…we highly recommend this firm for any outsourcing…”
…… President – US based large Insurance Co.

2. Category Title : VA/ Accounting/Collection Calls/ Administration

Business Domain: Accounting/ Collection/ Accounts Receivables
“I found their willingness to work with us and desire to make us happy very commendable, the team was very helpful and courteous. I would recommend this company while considering outsourcing options”
………..President – US based Accounting firm.

3. Category Title : VA/ Data Entry/ Internet research

Business Domain: Consulting Firm
“GAIA ITES Inc. has handled several data entry/data capture projects for my firm with results that were distinctive.They are one of more than a few sources we tested and they stood out, This, particularly for their professionalism, communication skills, and the commitment to use them, Their approach to staff and customer interaction/service also spoke volumes as their people are smart, consistent, and very interested in the job they are doing. I would highly recommend GAIA ITES Inc for any firm with complex needs requiring a sophisticated solution and provider....you will find it with them.”
…… CEO – US based Co.

4. Category Title : VA/ Research/ Recruitment mapping/ Outbound calls

Business Domain: Manpower/ staffing/ Head hunter firm, Europe
“GAIA ITES successfully executes intricate Mapping Assignments including one of a significant number of international Commodity Trading Firms. This require (i) detailed understanding of the world of Commodity Trade{ or other domains}, (ii) sufficient patience and tenacity to deal with all gate keepers / secretaries to get hold of the necessary names & contact details, and (iii) creativity to make for insightful presentation of the results. Gai Aites meets all three of these conditions and within agreed time frames. We are pleased to recommend GAIA ITES for your Assignments. They are “on the ball”, service oriented and available 24/7.
September 14, 2009......President – European Firm.

5. Category Title : Lead Generation/ Appointment Setting / Business Development

Business Domain: Consulting, HR & Training
“ As we conclude 2009, we’re fortunate to announce that we’re having a“Best Ever” year !

"One of the reasons why we’ve accomplished such success was from our marketing initiatives which we were able to successfully accomplish while partnering with GAIA ITES Inc. You and your people took the time to learn about who we are, what our service offerings consist of, and most importantly provided feedback regarding what our prospective customers wanted from us. As a result, we were able to quickly modify our services to match those demanded by our customers resulting in greater sales. All of this success was attained while maintaining our strict cost/expense controls (The closest competitor wanted to charge us nearly three times the amount, but with much less service!) Thank you for your help this year… I value our strategic partnership!”
… President & CIO – US Co.

6. Category Title : Customer Service/ Order Processing/ Claims Processing/ Payroll Processing/ Versatile Back Office Tasks

Business Domain: Airline/ Travel/ Hospitality
“To enable scaling up of our operations, we retained GAIA as our back office services partner. In addition to the services mentioned above, we have also outsourced to them a lot of niche functions such as recruitment support, virtual assistance, employee verification, attendance enterprise, technical support and generation / analysis of MIS reports. Over the years, they have shown willingness to learn our work methods and replicate them! Our long period of association with GAIA is a result of their team’s efficiency, flexibility and willingness to travel the extra mile to anticipate and meet our changing needs. They
have adopted systematic work methods and deployed high quality employees, especially in terms of communication / accent / adaptability to our work culture. We have a high comfort level in our ongoing relationship with GAIA and therefore continue to expand our virtual staffing resources with them and in several new functions.

These are responsible, ethical folks, great to work with – we have gained by leveraging on their support.”
….. Vice President – US based large Aviation Co.

7. Category Title : Customer Service/ lead Generation/ Telemarketing

Domain: Business Services/ Finance
“GAIA ITES is our preferred partner for call center services. They have stood out in terms of quality of leads, consistency of results and most importantly, willingness to work closely with us. They proactively resolve challenges and give us a feel that they are a part of our sales team. No distance issues, no culture issues, nothing...just plain old fashioned concern for the client’s objectives. We started cautiously but rapidly scaled up.”
...... CEO – Canadian Co.

8. Category Title : Lead Generation

Domain: Construction/ Engineering
“I located, interviewed and began working with a company located at www.gaiaites.com. They rock! I am amazed with the amount of quality leads these guys generate for us. Their calls are recorded, we get access to the calls and feedback is built in to make calls faster and get better results. I recommend this firm for all kinds of phone based work.”
.... BM – US Co.

9. Category : Sales Support, Niche area functions, Virtual Assistant

Domain: Heavy Engineering/ Automotive Industry
“After an intensive screening process, we chose GAIA ITES as our partner for outsourcing. We value our relationship and hold in high regard the skills of their staff and managers. They have been accommodating to our changing needs, very professional, timely and courteous. They support us in a range of functions from simple to complex and have delivered to our full expectations!”
..... RM - US based Automobile Co.
Call Center Outsourcing Services India, Back Office Services India
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