Telemarketing Services

Telemarketing outsourcing Services

Ø Telemarketing services are much sought after by all firms across different industries as it is the method of direct marketing. Telemarketing services involves a salesperson using the telephone to solicit prospective customers and motivate them to buy products or services or both.

Ø The process of telemarketing involves three different components. They are identification of the customer, execution of the call, and follow-ups. The last one of the aforesaid components is the most critical in the entire telemarketing process. The two major categories of telemarketing services are Business-to-business and Business-to-consumer.

Ø The art of telemarketing has the below mentioned elements which successful firms offering telemarketing services make it a point to imbibe;
Lead Generation – research and gathering of information.
Sales – Persuasion skills used to sell a product or service.
Outbound - Proactive telemarketing in which prospective and preexisting customers are contacted directly.
Inbound - Reactive reception of incoming orders and requests for information.


Ø GAIA ITES have is a leading player in the telemarketing services area. It has the acumen for generating telemarketing leads and operational expertise in inbound and outbound calling services to our clients. Call Center outsourcing services such as increased calling capacity, global coverage, rapid inquiry response and increased data validity, are also available and is defined in a cost effective environment.

Ø GAIA ITES offers a wide spectrum and array of outbound telemarketing services. We offer support and shared outbound call center professionals for your outbound telemarketing campaign and needs, so our clients can receive reliable service consistently throughout the term of their programs which includes lead generation, service sales, reminders call, customer satisfaction surveys etc.

Ø GAIA ITES offers world class offshore telemarketing call center solutions and BPO Services to promote our customers success by providing innovative, value added, applications and services that increases customer productivity. This enhances the quality of our client’s communications and delivers the highest level of support and expertise achievable.

Ø GAIA ITES is a global, full-service, Multilingual Customer Contact Management Service provider, supplying Inbound, Outbound, Web Enabled and Call Center Outsourcing Services for businesses. Typically, we have witnessed tremendous excitement in recent times from our client base who have experienced our Telemarketing Services.

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