Ø GAIA ITES offers expertise in the following back office outsourcing solutions:
Financial / Accounting/ Compliance.
Payroll Services/ Recruitment
Dedicated Enterprise Back Office Services.
Transaction & Order Processing.
Telemarketing, Collections, Lead Generation & Customer Surveys.
Business Intelligence Services.
Data Verification, Data Capture & Data updation.
Inbound Customer Support via voice/ email/ chat.
Blended services- voice and data.
Technical Support, Complaint & Feedback center.
Content Management, Web Design & Programming.
Research and Analytics.

Ø While undertaking various types of back office outsourcing partnerships, GAIA ITES views customer privacy and data security very seriously.

Ø Outsourcing back office work to GAIA ITES allows organizations to reduce costs through salary costs arbitrage, improvement of processes and economies of scale. Our aim is to be your business partner with goals which could achieve a win-win situation for both of us which translates to making your business more profitable.

Ø We provide our clients with an excellent back office outsourcing environment and customer care service. Every associate works towards providing a first class end to end resolution. GAIA ITES offers comprehensive consulting services to efficiently restructure and deploy cost-effective back office solutions for its clients.

Ø GAIA ITES offers world-class offshore outsourcing and consulting services, specializing in IT-Enabled services, back office outsourcing services and solutions. Our services help our clients cut costs and improve quality manifold.

Ø We deliver high-end quality products and services for back office outsourcing solutions with our highly motivated, skilled and experienced team. Our ability to optimize solutions and cost effectiveness along with innovative technology all delivered from within our highly secure work environments enables us to service our clients with tremendous business value.