GAIA ITES Inc is a pioneering offshore services firm headquartered in California where onshore consulting experience coupling with the offshore investment, a technologically -futuristic support center drives Business Process excellence. The Indian Arm of GAIA's outsourcing apparatus is located in the vibrant western metropolis, Pune, India and hosts a compact, hi-tech enabled delivery center.
A large number of international client enterprises have been the beneficiaries of our unique outsourcing model that fusions onshore Business Process Solutions and offshore Delivery Mechanisms. Since our inception, we have demonstrated the impact of outsourcing on the profitability of several multinational enterprises. We have successfully migrated and delivered core, non - core and critical functions for them via our skilled resources in Pune.
Our clients come from sectors as diverse as Airlines & Travel, Healthcare, Real Estate, E-Commerce, Transportation & IT firms. We undertake services that are vastly versatile - our partners entrust with us industry-specific back office functions, accounting & financial analysis, technical support, telemarketing Services, customer support, transaction processing services, content writing, web designing, remote architecture designs and software development.
As you can imagine, our range of services is truly mind boggling- we are indeed the quintessential 'generic BPO'. We acquired our domain competencies not on our own whims but based upon the needs of our clients. Our growth was spurred by painstaking research, unswerving commitment and investment of time, efforts and technology. - Our goal at each stage was to replicate our client's business environment and subsequently re-engineer solutions at the 400 seater delivery center located in Pune. Our teams are meticulous in creating an extension arm of the partnering enterprise - a virtual captive BPO minus the investment!
